Overview
Obelisk provide business legal support through their stand-on and stand-out lawyer services. Their team of lawyers are based all around the country and are ready to add their skills and experience to that of their clients as and when it is required.
Problem
Their clients have high expectations and that in turn means that the company has high expectations of its in house IT systems.
Members of the legal sector typically require highly reliable and professional computer systems. Practice management software often requires specific system requirements, and client data and communication must be secure. In addition Obelisk has lawyers stationed all around the country that expect to have full access to the centralised system as and when they require it.
What I liked about Serviced Cloud was the ability to be flexible. The guys listened to our requirements and came up with a solution that did what we needed.
Solution
Obelisk had a need for dictation software, and therefore the Serviced Cloud Citrix add on was selected to give a higher level or reliability and efficiency in hosting this software. The migration took place over the course of a weekend to minimise disruption.
Gary Davison of Obelisk set out to find a system that met all their requirements, What I liked about Serviced Cloud was the ability to be flexible. The guys listened to our requirements and came up with a solution that did what we needed.
Conclusion
“There were a few teething problems after the go live, but we worked through them together” said Gary “Ultimately what we have now is a system where our staff can collaborate on the same platform regardless where we are. It works.”
Justin Dean – HTL Support Director adds “We are very pleased to have Obelisk as a client. Our engineers had a lot to achieve during the migration phase of this project and Gary and his team were a pleasure to work with. We look forward to a long and successful relationship.”
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