London’s Premier Outsourced IT Support Provider

IT outsourcing and managed support for London businesses that want more capability from their IT.

Managed IT support delivers in ways in-house teams simply cannot.

HTL offers outsourced IT support services that London businesses can rely on – support that extends the breadth, depth and responsiveness of any in-house team. HTL

We understand what London companies expect from IT: availability, capability and cost efficiency. Our outsourced IT support can deliver the required service across all 32 London boroughs and beyond. When considering IT outsourcing, London businesses should make HTL their first stop.

Why Outsource Your IT?

Managed, outsourced IT support can deliver benefits that are difficult for in-house teams to match. When evaluating IT outsourcing, London businesses should look for improvements in value, responsiveness, capability and focus.

Achieve Better Value for Money

Our team includes specialists across a wide range of technologies. Internal staff often have to cover many areas and learn as they go, and may not be fully utilised. Outsourced IT support lets you access deeper expertise and better procurement terms, achieving more value from your IT spend.

Improve Responsiveness

Internal IT teams can be stretched, unavailable or on leave. With IT outsourcing, London businesses can get an HTL engineer engaged quickly, reducing delays when issues arise and keeping operations flowing.

Boost Capabilities

We work with many different businesses and have seen a wide range of use cases. We understand where technology can make a real difference and how to apply managed IT services so that IT genuinely supports your bottom line.

Focus on the Important Stuff

IT incidents, overloaded internal teams and constant management intervention can drag focus away from core business goals. Outsourcing IT support to HTL lets your organisation focus on what matters, while we take care of the technology.

Why Choose HTL for IT Outsourcing in London?

HTL is not the only option for IT outsourcing in London, but we aim to be one of the best choices.

Tailored Approach

We don’t use a one-size-fits-all model. Every business uses technology differently, so we tailor our approach to help you get maximum value from your IT budget.

Proactive Support

Reacting only after a problem appears can be costly. We work proactively to prepare your company for the unexpected, from hardware failures to security incidents, so issues are addressed before they become major problems.

Service Levels

We publish our ongoing outsourced IT support service levels publicly. You can expect a very high fix rate and strong customer satisfaction – because outsourced IT only works if we deliver consistently and on time.

Local Experience

London is a unique market. Many of our clients are service-driven businesses for whom IT is central to customer delivery. We focus on enabling smooth service in a networked, always-on environment.

Talk to Us About Outsourcing Your IT

It all starts with a conversation. Your existing in-house IT team may keep things ticking over, but managed, outsourced IT support from HTL can often deliver more capability, better coverage and more predictable costs.