Cyber-Security Services

It’s time to protect your business with end-to-end cyber security, from updates and patching to external auditing and user awareness.
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  • ISO 27001 & 9001 Certified
  • 20+ Years Proven Track Record
  • 98% Customer Satisfaction
  • 24/7 IT Support

It’s Time to Protect Your Business

In today’s changing threat environment, you need an IT support partner that is an expert in cyber security. HTL Support understands the threat posed by cyber-attacks end to end, and can help you to do the maximum possible to protect your business while ensuring business continuity and damage limitation in case the worst happens.

Cyber-Security Solutions

Our cyber-security services combine technology, configuration and user awareness. These are the core building blocks we typically deploy and manage for clients.

Updates and Patching

As threats evolve, patches are issued to protect hardware and software. HTL Support will oversee patches and updates for your PCs, servers and networking equipment and will even look after often ignored IoT devices, such as thermostats and alarms, as these too can be vulnerable.

Email security

Securing email is a multi-faceted concern. We effectively guard against impersonation - by applying SPF (Sender Policy Framework) and DKIM (Domain Keys Identified Mail), – as well as the interception of message content – achieved with TLS Encryption (Transport Layer Security). Antivirus and anti-spam screening are important to avoid exposure to viruses and phishing scams, while our experts will assist in creating archiving and backup solutions to protect your messaging history.
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Two Factor Authentication

Using passwords alone provides only so much protection; two-factor authentication (2FA) can toughen up security. We assist you in introducing a second authentication factor for key services so that even if a password is compromised, intrusion can be halted at the second authentication stage.

HR Policies

Cyber security starts with your users. HTL Support can advise you on procedures for new hires and when personnel leaves. We also provide comprehensive cyber security training, educating employees on essentials such as password best practice, email security and phishing scams
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Antivirus and Malware Protection

Antivirus remains a staple of cyber defences. We are able to set up antivirus, malware and ransomware protection hosted internally or in the cloud. While signature-based checking for known threats is essential, HTL Support will also assist with user education and backup strategies to protect against new threats, including ransomware.
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Endpoint Security

Employees often need to take company data away from your premises on laptops or external drives. We can help you to protect these devices by encrypting disks and by activating the Trusted Platform Module (TPM). HTL Support will also check that endpoints are up to date with application and OS patches and running an effective antivirus.
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Web Content Filtering

Websites are the source of many internet nasties so you need to protect your users from malicious sites by intercepting requests to known bad sites and by checking content against a signature database. HTL Support can install threat management devices in your network that apply DNS filtering and content management to block compromised or inappropriate sites.
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Firewall and Network Protection

Your network is probably already protected by a firewall, but do you know how effective this protection really is? The nature of threats is constantly evolving and HTL Support can assist you with firewall management and auditing. We offer a comprehensive penetration testing service while also committing to continuously updating firewall firmware for our support clients.
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External Auditing

Businesses and the public are increasingly aware of cyber security. You can re-assure those you do business with by getting a Cyber Essentials badge or by attaining ISO 27001 certification. Both routes have strict requirements and HTL Support can assist you with the process.
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Why Cyber Security Matters for London SMEs

For most SMEs, cyber security isn’t just about compliance – it’s about protecting client data, keeping services available and avoiding the cost and disruption of an incident. A single successful attack can mean days of downtime, regulatory scrutiny and reputational damage.

Reduce business risk

Minimise the chance of ransomware, data theft and financial fraud.

Protect client trust

Demonstrate you take security seriously with certifications such as Cyber Essentials and ISO 27001.

Support hybrid work

Secure users, devices and cloud apps wherever people work.

Avoid operational disruption

combine cyber controls with IT Service Continuity and Backup & Disaster Recovery so you can recover quickly.

Who Our Cyber-security Services Are For

We work with organisations that handle sensitive data, operate under regulation or simply want to stay ahead of attackers.

Financial and professional services firms

needing to prove strong controls to clients and regulators.

Businesses preparing for Cyber Essentials or ISO 27001

and needing practical help to meet the requirements.

Growing SMEs

with increasing cloud use, remote workers and more complex networks.

Organisations that have already had a scare

a near-miss or incident that highlighted gaps in protection.

Related Cyber and Connectivity Services

Cyber security works best when it is joined up with your wider IT support, connectivity and continuity plans.

Vulnerability Testing Services

Controlled security testing to uncover weaknesses before attackers do.

Email Security & Spam Filtering

secure email gateways and Mimecast services.

Internet Security

web and firewall security for safe internet use.

SSL Certificates

website and secure email certificates to prove who you are online.

Backup & Disaster Recovery

cloud backup and recovery with Ahsay and Veeam.

IT Service Continuity

wider disaster recovery and continuity planning.

IT Support

day-to-day support that implements and maintains your security controls.

Managed IT Services

website and secure email certificates to prove who you are online.

Cyber-security
Frequently Asked Questions

We’re a small business – do we really need formal cyber security?

Yes. Smaller firms are often targeted because attackers assume controls are weaker and staff are less prepared. You don’t need an enterprise-sized solution, but you do need sensible protection across updates, email, endpoints, backups and user awareness.

Antivirus and a firewall are important, but on their own they’re no longer enough. Modern cyber security layers in updates and patching, email protection, multi-factor authentication, endpoint encryption, web filtering and user training – all monitored and managed together.

Yes. We can help you understand the requirements, close technical gaps and prepare for assessment – and our ongoing support makes it easier to maintain compliance after certification.

Most controls, such as patching, email security and web filtering, run largely in the background. Where we introduce changes that affect how people log in or access systems, we plan carefully and communicate clearly so disruption is kept to a minimum.

Even with good protection, no system is perfect. Strong backup and disaster recovery and IT Service Continuity ensure you can recover quickly if an incident does occur, reducing downtime and data loss.

Ready to strengthen your cyber security?

Whether you’re just starting to formalise your approach to cyber security or you’re aiming for certifications such as Cyber Essentials or ISO 27001, we can help you put sensible, effective controls in place. Talk to us about where you are now and where you need to be.

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Call 0207 093 6000