What’s Included in Website Care & Maintenance
Once a site goes live, it needs looking after. Software updates, backups, uptime monitoring and small content tweaks all take time. HTL’s Website Care & Maintenance service handles the routine technical work so your site stays healthy and secure, and your team can focus on content and campaigns.
What’s Included in Website Care & Maintenance
Keep content fresh without needing technical skills.
Delegate page updates to different team members safely.
Easily add new pages, blogs, news items or products.
Take advantage of plugins/extensions rather than custom code for everything.
Integrate the website with your CRM, email marketing, e-commerce or booking systems.
Liaison with Website Hosting and IT Support teams if issues arise
Why Website Care Matters
Security
Reliability
Performance
Compliance & trust
Connect Website Care with Your Wider IT
Website Care & Maintenance
Frequently Asked Questions
Can you look after a site you didn’t build?
Yes. We’ll start with a quick audit to understand the current platform, plugins and hosting, then recommend an appropriate care plan.
Do care plans include new features or redesign work?
Care plans are mostly for maintenance and small tweaks. Larger design or functional changes are usually scoped as separate projects.
How often do you apply updates?
It depends on the platform and risk level, but typically monthly as a baseline, with urgent security updates applied more quickly.
What happens if an update breaks something?
We take backups before changes and test updates where possible. If something does break, we roll back and then find a safe way to apply the update.
Is monitoring 24/7?
We can set up around-the-clock uptime monitoring with alerts to our team, and agree how and when you want to be notified if there’s a problem.
Need a website that actually supports your business goals?
Call 0207 093 6000 or Request a Website Design Quotation and we’ll come back with practical options and costs.