London-based Infrastructure and Operations Specialists
Infrastructure and operations are at the heart of your business – mission-critical, key to your bottom line and essential for a smooth end-user experience. HTL helps you design, manage and support IT infrastructure that just works, whether it’s on-premise, in the cloud or a mix of both
Infrastructure and Operations at the Core of Your Business
HTL eliminates costly silos, freeing up resources and simplifying IT operations. Our software-defined infrastructure solutions for physical, virtual, and containerized workloads utilises fluid resource pools comprising compute, storage, and fabric. See the benefits:
Flexibility and Scalability
Cost Efficiency
Superior Reliability
Cisco support is usually delivered as part of our wider Managed IT Services, Business IT Support and Cyber Security Services.
The HTL difference
There are many providers offering infrastructure and operational support, but HTL has the background and know-how to ensure that your technology backbone always serves, but never impedes your business objectives. This is the HTL difference:
HTL Covers the Full Gamut of Infrastructure Requirements
As a London-based provider, HTL has seen just about every use case. Whether your infrastructure needs center around financial services, media such as video production or just straight-forward day to day operations, HTL has you covered.
Taking advantage of HTL’s operations and infrastructure expertise is simple. Contact us to start a conversation. Whether your business is setting up a major new operation, or considering revamping an existing setup, HTL can step in to ensure operational efficiency, cost savings, and non-stop reliability.
How We Typically Engage on IT Infrastructure and Operations
Every business is different, but most infrastructure and operations engagements follow a similar pattern.
Discovery & Assessment
We review your current environment – servers, storage, network, cloud services – and how they support your business.
Recommendations & Roadmap
You get a clear, prioritised set of recommendations and options, often alongside IT Consultancy and IT Support London.
Design & Procurement
Where needed, we design new infrastructure, standardise platforms and help you source equipment via IT Equipment.
Implementation & Migration
Our engineers implement changes as part of IT Installation & Configuration, minimising downtime and disruption.
Ongoing Operations
Where requested, we can help you act on the findings through IT Consultancy, IT Systems Support or Managed IT Services.
Who Our It Infrastructure and Operations Services Are For
We work with organisations that see IT as critical to how they operate – not just “the servers in the corner”.
Growing SMEs
that need infrastructure to keep up with new staff, locations and services.
Businesses with a mix of on-premise and cloud
that need someone to own the whole picture.
Professional and financial services firms
where performance, uptime and compliance are critical.
Organisations planning major change
office moves, data centre consolidation, cloud migrations or acquisitions.
This quietly targets “IT infrastructure and operations services in London”, “IT infrastructure management for SMEs”, etc., without touching legacy text.
Related Infrastructure and Operations Services
These services are closely tied to IT infrastructure and operations and are often part of the same conversations and projects:
Our IT Partners
& Technology Vendors
HTL collaborates with world-class technology vendors and certified partners to deliver reliable, secure, and scalable IT solutions. These partnerships ensure our clients benefit from cutting-edge products and seamless system integration.
IT Infrastructure & Operations
Frequently Asked Questions
What do you mean by IT infrastructure and operations?
When we talk about IT infrastructure and operations, we mean the underlying platforms that keep your business running day to day – servers, storage, networks, cloud platforms, internet connectivity and core business applications. Our job is to design, run and improve these foundations so your team can work reliably, whether systems are on-premise, in a datacentre or in the cloud.
Do we need an internal infrastructure team to work with you?
Not necessarily. Some clients have no internal IT staff at all and rely on us for everything; others have an IT manager or small team and use HTL for deeper infrastructure expertise and project delivery. We can act as your outsourced operations team, or plug into your existing structure alongside IT Support London and Managed IT Services.
Can you help us move from on-premise servers to the cloud?
Yes. A lot of our work involves moving workloads from ageing on-premise servers into better-managed environments, whether that’s private cloud, hosted platforms or public cloud services. We’ll review what you have today, recommend a sensible hybrid or cloud approach, and deliver the move as part of our Cloud Solutions and IT Infrastructure & Operations services.
How do you minimise downtime during infrastructure changes?
We plan changes carefully around your busiest times, use maintenance windows where possible and build in rollback options if something doesn’t behave as expected. For higher-risk work we’ll test in a controlled environment first. This all ties into our IT Service Continuity and Backup & Disaster Recovery approach, so you’re not relying on hope when important changes are made.
How do you handle security across our infrastructure?
Security is baked into infrastructure design and day-to-day operations rather than treated as an afterthought. That includes sensible network segmentation, patching, hardening of servers, secure remote access and monitoring. We align this work with your broader Cyber Security Services and any compliance requirements, and can also advise on firewalls, VPNs and Voice & Data Cabling where relevant.
How is IT infrastructure and operations work priced?
There are usually two elements: one-off project work (such as server refreshes, network redesigns or office moves) and ongoing operational management. Projects are quoted up front, while ongoing operations are typically wrapped into your Business IT Support or Managed IT Services agreement, with clear IT support costs set out before you commit.
Ready to Review Your IT Infrastructure and Operations?
If you’re not sure whether your current infrastructure is helping or holding you back, we can take a clear, practical look at where you are today and outline options that balance cost, risk and future growth.